Xbox Systems - Warranty Information.

How to register warranty?

You may refer to the registration process here.


What is the warranty coverage?

Xbox system warranty coverage can be found here.


What is the process of warranty claims?

Customers Residing In

Microsoft Warranty


E-mail a video of the issue to [email protected] and wait for our reply. 

Depending on the issue, you may be required to ship the console to our store in Singapore.

SingaporeKindly visit Microsoft's page here. +4 years extended warranty:

If your product is under a year old, please contact Microsoft for warranty claims.

+4 years extended warranty claims are processed at our physical store. Warranty coverage terms for the 2nd to 5th years is the same as the manufacturer / authorized dealer’s. Please note if the manufacturer / agent excludes certain parts (i.e. battery) from the full 1-year duration, we too will not provide extended warranty coverage for it.

For Xbox consoles, the extended warranty covers both the console & controller(s).