time-clock-circle multiple-users-1 bin-paper-1 smiley-indifferent view-off alert-diamond envelope-letter rating-star network-browser pencil-write ticket-1 button-record headphones-customer-support close synchronize-arrows-1 common-file-stack close-quote arrow-down-2 multiple-circle attachment-1 folder-file-1 disable smiley-indifferent shield-warning love-it smiley-smile-1_1 check-circle-1 time-clock-midnight floppy-disk view smiley-unhappy book-star lock-unlock-1 arrow-right-1 archive smiley-unhappy send-email-1 hierarchy-9 open-quote add-circle-bold search remove-circle cog-1 filter-1 hyperlink-2 analytics-pie-2 flying-insect-honey navigation-menu-horizontal pencil-1 smiley-thrilled check-1 arrow-up-1 lock-2 navigation-menu add layout-module-1 archive arrow-left-1 wench arrow-down-1 multiple-neutral-1 expand-6 close drawer-send alarm-bell-1 social-media-twitter keyboard-arrow-up ticket-1 copy-paste rating-star download-thick-bottom information-circle smiley-sad-1 single-neutral-actions remove-square-1 file-code pencil-1 keyboard-arrow-down smiley-sad-1 cog single-neutral add-circle move-to-top list-bullets expand-6 undo tags-double smiley-happy view-1 messages-bubble-square print-text add-square smiley-happy credit-card-1 envelope-letter diagram-fall-down

Xbox Systems - Warranty Information.

How to register warranty?

You may refer to the registration process here.

 

What is the warranty coverage?

Xbox system warranty coverage can be found here.

 

What is the process of warranty claims?

Customers Residing In

Microsoft Warranty

Malaysia

E-mail a video of the issue to [email protected] and wait for our reply. 

Depending on the issue, you may be required to ship the console to our store in Singapore.

SingaporeKindly visit Microsoft's page here.

 

Qisahn.com +4 years extended warranty:

If your product is under a year old, please contact Microsoft for warranty claims.

+4 years extended warranty claims are processed at our physical store. Warranty coverage terms for the 2nd to 5th years is the same as the manufacturer / authorized dealer’s. Please note if the manufacturer / agent excludes certain parts (i.e. battery) from the full 1-year duration, we too will not provide extended warranty coverage for it.

For Xbox consoles, the extended warranty covers both the console & controller(s).