How to register warranty?
There is no registration needed as Nintendo Switch does not come with a warranty card. However, you are required to keep the box and all the packaging that contains the serial number of the device.
You may also track your warranty status via our warranty look up page here: https://qisahn.com/warranty.
Warranty Policy
The warranty for free from defects in material and workmanship is effective for 12 months from the date of purchase, regardless of the starting and playing time of the Product. For more details, please visit the following pages:
Warranty agent reserves the rights to change and alter any of the statements written.
What is the process of warranty claims?
Customers Residing In | Export / Store Warranty | Agent Warranty |
|---|---|---|
| Malaysia | E-mail a video of the issue to [email protected] and wait for our reply. Depending on the issue, you may be required to ship the console to our store in Singapore. | Contact an authorized Nintendo service center for assistance. |
| Singapore | E-mail a video of the issue to [email protected] and wait for our reply. Depending on the issue, you may be required to bring the console down to our store for inspection. | Contact an authorized Nintendo service center for assistance. |
Qisahn.com +4 years extended warranty:
If your product is under a year old, please contact an authorized Nintendo service center for warranty claims.
+4 years extended warranty claims are processed at our physical store. Warranty coverage terms for the 2nd to 5th years is the same as the manufacturer / authorized dealer’s. Please note if the manufacturer / agent excludes certain parts (i.e. battery) from the full 1-year duration, we too will not provide extended warranty coverage for it.